Corona Virus

Changes to your booking due to the Coronavirus

THE GOVERNMENT GUIDELINES ARE THAT BOOKINGS CAN NOW GO AHEAD FROM SATURDAY JULY 4TH.

OUR OFFICE WILL BE OPEN FROM WEDNESDAY JULY 1ST.

OUR PHONE LINES WILL BE OPEN FROM SATURDAY JUNE 27TH - PLEASE NOTE WE ARE STILL CURRENLTY CLOSED ON SUNDAYS.

We are still extremely busy due to the Covid 19 epidemic so please bear with us if we do not respond to your call or email immediately - we will do our very best to get back to you as soon as we can!

INFORMATION FOR ALL HOLIDAYMAKERS WITH BOOKINGS FROM AND AFTER JULY 4TH 2020

Here at Whitby Holiday Cottages we are all very excited to be back in the office and getting ready to meet and greet our holidaymakers again.

Regarding all bookings here are your WHC Guidelines to be read and followed please :

DO NOT TRAVEL IF YOU OR ANY MEMBER OF YOUR PARTY ARE SHOWING ANY SIGNS OF COVID-19

  1. Our office has social distancing measures in place which will be clear when you come for your keys. Please do respect these and other holidaymakers who could also be waiting for their keys.
  2. Key Collection is from our office - 48 Flowergate, Whitby, YO21 3BB and is STRICTLY BETWEEN 3 AND 5PM. Please do not ask to pick the keys up earlier as the new cleaning regulations mean we have to allow the maximum time for all cleans.
  3. All our keys will have been disinfected.
  4. All our properties will have been cleaned to the standards set out in the Visit England / AA Cleaning Protocols for Self-Catering Properties - click here for more information please.
  5. You may find your holiday cottage has been 'slimmed down' in terms of accessories and soft furnishings to help with the extra cleaning required - we trust this will not hinder your enjoyment!
  6. We would ask you to please be considerate of others and responsible during your stay.
  7. If you do start to show symptoms of Covid 19 you and your party are all requested to return home immediately and inform the office - Government Guidelines.

Most importantly we hope you all have a fantastic time after this difficult period we have all lived through and enjoy everything our beautiful little town still has to offer - Whitby is now ranked the top seaside resort in the United Kingdom and for very good reason ...

Looking forward to seeing you all very soon!

THE WHC TEAM